INTEGRATED DIPLOMA IN AVIATION AND TOURISM MANAGEMENT
Duration: 01 YEAR | Eligibility: DEGREE / PLUS TWO
Course Overview
The Integrated Diploma in Aviation & Tourism Management is a comprehensive program designed for students who aim to build a successful career in the Aviation, Hospitality, And Tourism Industries.This course provides strong foundational knowledge along with hands-on skill required to work in airports, airlines,travel companies, and tourism agencies.
Benefits of the Program
AIRLINE & AIRPORT CODES
Students learn the IATA 3 letter airport codes and 2 letter airline codes used globally. This helps them identify destinations , airlines, and routes quickly an-essential skill for travel and airport
AIRLINE & TICKETING BASICS
Covers the fundamentals of air ticketing, including fare calculation, PNR creation, itinerary planning, and ticket types. Students understand how airline pricing works and how bookings are managed.
TRAVEL DOCUMENTATION
Explains the purpose and process of essential travel documents like passport, visas, immigration forms, health certificates and insurance. Students learn how to guide passengers with accurate document
BAGGAGE HANDLING RULES
Covers baggage weight limits, types of baggage (cabin/checked), restricted items, dangerous goods, lost baggage protocols, and airline baggage policies.
SAFETY & SECURITY PROCEDURES
Teaches airport security rules , passenger screening, emergency procedures, safety equipment , and basic first aid .Helps students understand international safety standards followed by airlines.
CHECK-IN & BOARDING PROCEDURES
Students learn step by step check -in processes , seat allocation, issuing boarding passes , managing queues, verifying documents , and assisting passengers at boarding gates.
CUSTOMER HANDLING & COMPLAINT MANAGEMENT
Trains students to manage difficult passengers, handle complaints professionally, maintain airline service standards , and ensure smooth passenger experience
TOUR PACKAGE CREATION
Students learn how to design domestic and international tour packages, including itinerary planning , hotel selection, sightseeing , costing, and logistics.
COMPUTERZIED RESERVATIONS SYSTEMS (CRS)BASICS
Introduces the fundamentals of systems like Amadeus/ Galileo / Amadeus. Students learn how bookings are made, modified , and cancelled in airline systems.
Course Contents
- TRAVEL AND TOURSIM INDUSTRY OVERVIEW
- WORLD GEOGRAPHY : TIME ZONES
- CITIES
- AIRPORTS
- AIRLINES
- CURRENCY CODES
- AIRPORT OPERATIONS &AIR TRAVEL MANAGEMENT
- SURFACE TRANSPORT MANAGEMENT
- HOTELS AND BOOKINGS
- TRAVEL DOCUMENTATION
- LEISURE TOURS & MICE OPERATIONS
- CUSTOMER SERVICE MANAGEMENT
- TECHNOLOGY IN TRAVEL-OTA PORTALS B2B &C2C
IATA Supply Chain & Transport Modes
- IATA
IATA Cargo Introductory
- IATA
Certificates Awarded
- IATA
- STED COUNCIL CERTIFICATE
- 3 CRS CERTIFICATE
- DIPLOMA IN RESERVATION AND TICKETING
- DIPLOMA IN CUSTOMER SERVICE MANAGEMENT
- DIPLOMA IN HOSPITALILTY MANAGEMENT
- INTERNATIONAL AIRPORT TRAINING CERTIFICATE
Focused Skill Training
- COMMUNICATIVE ENGLISH &HINDI
- GROOMING AND PERSONALITY DEVELOPMENT
- INTERNATIONAL AIRPORT TRAINING
Career Destinations
- CUSTOMER SERVICE MANAGEMENT
- CUSTOMER RELATIONSHIP MANAGEMENT
- PASSENGER RESERVATIONS &TICKETING
- REVENUE MANAGEMENT
- AIRLINESALES & MARKETING
- LOYALTY PROGRAMS MANAGEMENT
- TRAVEL AGENTS
- HOSPITALITY MANAGEMENT
- FOOD AND CATERING MANAGEMENT
- RETAIL MNAGEMENT
- RAMP AND BAGGAGE HANDLING
- FLEET AND CARGO DEPARTMENT
- TRAVEL AND TOURISM PLANNER
- GROUND STAFF
- CREW COORDINATOR
- AIRCRAFT DISPATCHER
- CABIN CREW